At Car Care Vora, accessible from carcarevora.org, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Car Care Vora and how we use it.

We have written this policy in plain language so it is genuinely readable. If any part is unclear, or if you would like to exercise any of the rights described below, please reach out through our contact page.

1. Information We Collect

When you subscribe to updates, request an appointment, or contact us through our website forms, we collect information such as your name, email address, phone number, and vehicle details provided voluntarily.

We do not require account registration to browse our services, gallery, or portfolio. Information is collected only when you voluntarily submit it. We never collect payment card details, government identification numbers, or sensitive financial data through this website.

2. Local Storage Usage

This website uses client-side browser localStorage (key: carcarevora_newsletter_emails) strictly for newsletter subscription preference management. No user data is transmitted to external tracking servers or third-party ad networks.

Because this data lives entirely on your own device, it cannot be accessed by us remotely. Clearing your browser cache or site data will permanently remove all stored records. You may also disable localStorage in your browser settings, though doing so may limit certain interactive features.

3. Analytics & Cookies

We use no advertising cookies, no cross-site tracking pixels, and no behavioral profiling technologies. Aggregated, anonymized analytics may be reviewed internally to understand which pages and services are most useful to visitors, but this data cannot be traced back to any individual.

Essential session cookies may be used solely to maintain page context and support basic navigation. No personally identifiable tracking data is sold, rented, or shared with third parties under any circumstances.

4. Third-Party Web Links

Our website contains links to manufacturer resources, gallery assets, and automotive reference materials. We hold no responsibility for the external privacy practices or content hosted on third-party domains.

Where third-party services are embedded — such as image hosting, font delivery, or icon libraries — those providers may set their own technical cookies, which are governed by their respective privacy policies.

5. Data Retention

Newsletter subscription data is retained within your browser's localStorage until you clear it or unsubscribe through our newsletter service. Appointment request information is retained for a maximum of 24 months for service history and warranty purposes, after which it is permanently deleted.

6. Your Rights

You may modify or request deletion of your stored newsletter email address at any time. Depending on your jurisdiction, you may also hold the right to access, correct, port, or restrict the processing of your personal data.

To exercise any of these rights, contact us through the details provided on our Contact page. Requests are processed within 30 days and confirmed by email.

7. Children's Privacy

Our content is intended for general audiences aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal data, we will delete it promptly.

8. Policy Updates

This Privacy Policy may be revised periodically to reflect changes in our practices, technology, or legal obligations. The "Last updated" date at the top of this page will always indicate the most recent revision. Continued use of the site following an update constitutes acceptance of the revised terms.

Welcome to Car Care Vora. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use. If you do not agree with any part of these terms, please discontinue use of the site.

1. Service Estimates & Appointments

All online appointment requests submitted through our web portal constitute requests for inspection and are confirmed upon vehicle arrival and physical diagnostic assessment.

Written estimates are provided before any work begins. Pricing shown on this website, where present, is indicative only and may vary based on vehicle condition, parts availability, and the specific scope of work identified during inspection. No work proceeds without your explicit approval of the written estimate.

2. Intellectual Property

All content, branding logos, text compositions, and gallery arrangements on this website are protected under copyright laws and belong exclusively to Car Care Vora.

You may share links to our pages and quote brief excerpts with proper attribution for non-commercial purposes. However, republishing full service descriptions, redistributing portfolio images, or using our branding in a manner that implies endorsement is strictly prohibited. Third-party imagery remains the property of its respective creators under their individual licenses.

3. Warranty & Workmanship

Mechanical repairs performed by Car Care Vora are covered by a 24-month OEM parts warranty and a 12-month workmanship guarantee, unless otherwise stated on the service invoice. This coverage applies to the specific parts and labor documented at the time of service.

Warranty coverage does not extend to damage caused by accidents, neglect, unauthorized third-party repairs after our service, or normal wear-and-tear items such as brake pads, tyres, and wiper blades.

4. Vehicle Storage & Collection

Vehicles awaiting parts or approval of additional work may be stored at our facility for up to 14 days beyond the estimated completion date at no additional charge. After this period, storage fees may apply at the rate disclosed on your service invoice.

We ask that you collect your vehicle promptly once work is complete. Vehicles left beyond 30 days after notification may be subject to lien proceedings in accordance with applicable local regulations.

5. Limitation of Liability

Car Care Vora, its technicians, and affiliates shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or reliance on its content. Liability for service work is limited to the cost of the specific repair performed, and any claims must be raised within the warranty period.

6. User Conduct

By using this site, you agree not to attempt unauthorized access to any part of the platform, scrape content at scale, inject malicious code, or interfere with the experience of other visitors. We reserve the right to restrict access to any user who violates these expectations.

7. Governing Terms

These Terms & Conditions may be updated at any time without prior notice. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of the site after changes are posted constitutes acceptance of the updated terms.